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Getting Started

in simple terms

All visitors can view the selection of bags listed. However to contact an owner or swap a bag, you must first list your own bag. You will need to register in order to do this, registration if free. You will not need to re-register once your swap is completed, however unless you have another bag listed your user status will be restricted and your access to the bag listings will revert to viewing only. Multiple swaps are acceptable but each bag must be listed seperately.

All visitors are welcome to view the forum, however to actively participate in forum discussions you will need to register. Registration if free, the only cost involved is in listing your bags.

In order to contact a bag owner you must first suggest a swap. Suggesting a swap enables the exchange of e-mail addresses between you and the bag owner, whereby you can ask questions before committing to or declining the swap.

Click for more information about Paypal

simple payment

We accept secure online payment by credit or debit card, via PAYPAL.
You do NOT need a Paypal account. Click the logo on the right for more information.

simple rules

We want all our customers to be happy with their swap, so PLEASE be honest when describing your bag. If it’s not a genuine Chloe, Mulberry etc – DON’T SAY IT IS! If it’s not in perfect condition – DON’T SAY IT IS! WE WILL NOT HESITATE TO REMOVE CUSTOMERS FROM OUR SITE IF THEY DELIBERATELY MISLEAD OTHERS!

We will mediate in the event of a disagreement. Every effort will be made to resolve any complaints, however we cannot make customers swap back once the exchange has been made.

We recommend that you swap your bags via Special Delivery Post or any other trackable method, as we cannot accept any responsibility for bags not received.

Please read our FAQ's and Swapping Guide for full details.